General condition when hire a car with Smart rent a car

smart rent a carSmart rent a car is a car hire company operating since 2004 in Sofia, Bulgaria. One of the main tasks on the front of the company management to solve was to create simple and clear conditions when hire a car with Smart rent a car. Simple and clear rental general conditions guarantee easy business for us as a company and pleasure for all our customers when deal with us. All customers in the world seek easy and clear conditions without complicated rules when do business with rent a car companies. They want maximum protection on their customer’s right no matter with the situation. They need full insurance to cover all damages in case of road accident. Thanks to our efforts as company management we have managed to create simple, easy and clear rules and conditions when hire a car with Smart rent a car and to keep the balance between rights of both sides.

There are a few restrictions when rent a car with us. The main one concern the age of the driver and the person that would like to rent a car with Smart rent a car. The other is about the driving experience. Insurance company require the minimum age of the drivers to be 21 year with at least 1 year driving experience. All our efforts to discuss this restriction with our insurance company have ended with no positive results for us.

The main conditions to hire a car with Smart rent a car is to be at least 21 year old, to hold your driving license for at least 1 year and to hold valid passport or other valid ID with picture on.

Driving license must be with a picture of the holder to get car insurance working. So the second important thing about car insurance validity is driving license with a picture.

Other key important restriction we have to keep in our general condition is do not let our cars to be involved in a car racing or to pull a trailers. Taking part of a car race or pulling a trailer with rent a car increasing the risk of car accidents. Our insurance company will not cover any damages in this cases.

Smart rent a car customers have the right to choose where to rent the car and also to choose the time of delivery at their best convenience.  We deliver and collect our cars 24/7 in Sofia and Varna, Sofia Airport (Terminal 1 and Terminal 2) and Varna Airport for FREE. We deliver our cars with full tank of fuel to make it easier to our customers. They also return the car with full tank.

Smart rent a car customer can pay in cash for the service when they get the car delivered or they can pay by bank transfer. Very soon we will accept payments with major debit and credit cards. If our customers choose to pay bank transfer they have to make sure that the amount must reach our company bank account a day before they arrive.

Deposit can also be payed by cash or bank transfer. We return the amount of deposit back to the customer after a short check up of the car.

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What our customers are saying

  • User AvatarThomas { Totally have to recommend Smart rent a car in Sofia. Have used 3 other car hire companies before and have always had problems either with... } – Jun 15, 4:49 PM
  • User AvatarMadisbampy { We have rented cars from this company on a number of occasions when visiting Bulgaria. The service provided has always been first rate, professional and... } – May 21, 10:42 AM
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